Surge Esports
An esports venue. Site, RSVP and digital check-in, membership, waitlist, and the reporting that runs the floor.
surgeesportshq.comThe decision
A physical venue opening cold needs the door to work on day one. The decision that mattered was to treat the grand opening like a product launch, not a party. Reservations, check-in, and member conversion had to be one instrumented flow, not a clipboard.
What I built
The full stack the venue runs on: marketing site, RSVP with digital check-in, membership signup, a waitlist and live queue board, Resend email flows, and the reporting that shows what the door and the funnel actually did.
Role
Co-founder. Owns digital, the on-site experience, and outreach.
Stack
- Next.js
- Supabase
- Resend
- Vercel
Outcomes
- Reservations
- 190Surge grand opening, Aug 2026.
- Registered headcount
- 367Surge grand opening, Aug 2026.
- Verified check-ins
- 147Surge grand opening, Aug 2026, digital check-in.
- RSVP to member conversions
- 40 (21%)Surge grand opening, Aug 2026.
- Signups in the 48h window
- 104 vs 31 the prior weekSurge launch, Aug 2026, membership signups.
- Member community
- ~255Surge, post-launch member count, Aug 2026.
- Launch post views
- 32.2KSurge launch post, Aug 2026.
- Accounts reached in 30 days
- 25.4KSurge social reach, 30 days from launch, Aug 2026.
The tradeoff
Digital check-in over a faster paper list. It slowed the very first minutes at the door in exchange for a clean count. That count is why 147 check-ins and a 21% RSVP-to-member rate are real numbers and not a guess.
What I would do differently
Open the membership signup earlier in the 48-hour window. The 104-vs-31 spike showed the demand was there before the launch post, and some of it went uncaptured.